What consumer rights do I have when it comes to online subscription services?

In Hawaii, consumers have a variety of rights when it comes to online subscription services. The Fair Trade Commission of Hawaii (FTC) regulates consumer rights within the state, and these rights extend to online subscription services. One of the most important is the right of cancellation. Any online subscription service must offer customers a minimum of seven days to cancel any contract, and the customer must be refunded any money paid if the contract is cancelled. Customers must also be notified at least three days in advance of any change in the terms of service and must be given the option to cancel if they do not accept the new terms. Another important right is the right to know the total cost of any service. Companies must accurately list the total cost of a service and must include any setup fees or taxes in the total. If a company fails to do this, the customer may demand a refund of any extra fees they paid. Finally, companies must ensure that they provide accurate information to customers when it comes to the monthly service. Companies must make sure that they follow the terms of the contract and do not change the terms or prices without giving customers plenty of notice. If a company fails to do this, the customer may be able to take legal action. Overall, customers in Hawaii have a number of rights when it comes to online subscription services. By understanding these rights, customers can make sure that companies do not take advantage of them.

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What consumer rights do I have when it comes to online subscription services?

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