What consumer rights do I have when it comes to online subscription services?

In Texas, consumers have the right to know and understand the terms and conditions of online subscription services before signing up and committing to the service. According to Texas’ Business & Commerce Code, consumers can cancel subscription services within three days of signing up for the service, as long as they provide the company with a written notice. This three-day period is known as the “right to cancel” or the “cooling-off period.” Consumers also have the right to see if the online subscription service they’re considering is registered with the Texas Secretary of State. Companies that offer subscription services must register with the state to ensure that consumers have access to the company’s contact information and other essential information. Additionally, companies must disclose information to customers such as their policies on cancellations, refunds, renewals, and automatic charges. If a consumer believes that a subscription service has violated Texas’ consumer protection laws, they have the right to file a complaint with the Texas Office of the Attorney General. The office will investigate potential violations and may refer the matter to the appropriate state agency. Consumers also have the right to file a complaint with the Federal Trade Commission if they feel their consumer rights have been violated. Overall, consumers in Texas have several rights and protections when it comes to online subscription services, and it’s important to be informed of these rights before signing up for such services.

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What consumer rights do I have when it comes to online subscription services?

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