What consumer rights do I have when dealing with debt settlement companies?
When dealing with debt settlement companies in Delaware, consumers have multiple rights. These include the right to be informed about fees and services, the right to accurate information, and the right to dispute services. First, consumers have the right to be informed about the fees and services provided by a debt settlement company. The company must provide this information in writing prior to agreeing to the services they are offering. This includes information about any fees, the process the company will use to settle your debt, and the time frame in which the company expects to settle all your debts. Second, consumers have the right to accurate information. The company must ensure their advertisements are accurate and free of misleading information. This includes any information about their services, fees, and the amount of time it will take to settle the debt. Finally, consumers have the right to dispute services. If a customer is unsatisfied with the services provided by the debt settlement company, they have the right to dispute them. This includes the right to get a refund for any fees paid, as well as the right to dispute any false information provided by the company. Overall, consumers have the right to be informed, the right to accurate information, and the right to dispute any services when dealing with debt settlement companies in Delaware. It is in the best interest of consumers to do research and to be aware of their rights when dealing with debt settlement companies.
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