What are the consumer rights and obligations regarding the use of gift cards?
In Texas, consumers have certain rights and obligations when using gift cards. First and foremost, consumers are protected by the Texas Deceptive Trade Practices-Consumer Protection Act. According to this act, merchants are prohibited from charging activation, reactivation, and dormancy fees on gift cards, and they are also required to clearly list the fees, if any, that may be charged during the use of a gift card. Consumers also have the right to be informed about the expiration date of a gift card and any applicable fees. Merchants must clearly disclose this information on the gift card or on the packaging. Consumers also have the right to know the value of a gift card before purchasing it. On top of the rights listed above, consumers have certain obligations when using gift cards. Consumers should be careful to keep track of all receipts and balance inquiries associated with their gift card to ensure the balance is accurate and to help protect against fraud. Consumers also must be aware of any applicable fees associated with the gift card. Overall, consumers have certain rights and obligations when using gift cards in Texas. It is important to know these rights and obligations in order to protect against fraud and to ensure a safe and secure transaction.
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