What consumer protections exist in the cable, satellite, and streaming TV industries?

In Texas, consumer protections exist in the cable, satellite, and streaming TV industries to protect viewers from deceptive and unfair practices. The Texas Legislature requires cable and satellite companies to provide certain information to consumers before services are ordered or changed. This includes a disclosure of the terms and conditions of service, fees, and billing information. Companies are prohibited from charging customers an upfront installation fee or additional fees for equipment or services that were not ordered. The Texas Public Utility Commission (PUC) is responsible for monitoring cable, satellite, and streaming TV companies operating in the state. They have regulations in place to protect consumers from deceptive and unfair practices such as false advertising, unfair billing practices, and hidden fees or charges. The PUC also requires cable and satellite companies to notify customers about any service outages or disruptions. In addition, the Texas Deceptive Trade Practices Act (DTPA) provides consumers with remedies when they have been the victim of consumer fraud. The DTPA bans companies from making false, misleading, or deceptive statements about their services or products. Customers may be able to recover damages, such as the cost of the service or product, if they have been misled by a company. Overall, there are many consumer protections in place in Texas to help protect cable, satellite, and streaming TV viewers from deceptive and unfair practices. The Texas Legislature, PUC, and DTPA all set regulations to ensure that customers are getting what they pay for and are not being taken advantage of.

What consumer protections exist in the cable, satellite, and streaming TV industries?

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