What consumer protections are in place for the purchase of home improvement services?

In Washington, the state has several consumer protections in place for the purchase of home improvement services. The Consumer Protection Act provides strong protections, including requirements that contractors must provide their customers with written contracts outlining the terms of the home improvement services, along with the costs and payment terms. Home improvement services must also be performed according to generally accepted industry standards and the work must be guaranteed for at least one year. To ensure that all home improvement services are performed in accordance with the contract and are completed in a timely manner, the state also requires that contractors maintain a bond that covers potential losses due to non-performance or failure to complete the contract. In addition, the Washington State Department of Licensing has a variety of resources in place to help consumers protect themselves when entering into home improvement service contracts. For example, before signing a contract, the Department of Licensing recommends that consumers read the contract, understand the terms and conditions, and check to make sure that the contractor is properly licensed with the state. They also advise that consumers shop around for services and do their research to make sure that the service provider is reputable and trustworthy. Finally, the Department of Licensing also recommends that consumers never pay for services in full until the work has been completed and they are satisfied with the results.

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What consumer protections are in place for the purchase of home improvement services?

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