What consumer rights do I have when it comes to internet purchases?

In Washington, consumers have a right to protection against unfair and deceptive practices when it comes to internet purchases. This protection is provided under the state law known as the Consumer Protection Act. Consumers have the right to be informed about the terms and conditions of a purchase and the goods or services that are being purchased. This means that sellers must provide accurate product information and descriptions, as well as the cost of the goods or services. Consumers may be able to cancel a purchase if there are changes to the terms and conditions. Consumers also have the right to full disclosure of any known or discoverable defects or hazards associated with an internet purchase. This means that sellers must disclose any known defects or hazards before the purchase is made. Consumers also have the right to return items within 7 days of purchase when they are not satisfied with the item or when they change their mind. The seller must provide a refund less any applicable handling and restocking fees. The refund should be the original form of payment, such as registered credit card. In addition, Washington’s internet sale laws protect consumers from sellers who fail to deliver the goods or services purchased. If the seller fails to deliver the goods or services at the time agreed upon in the contract, the consumer can choose to keep the goods or services and not be liable for payment. It is important to know your rights when it comes to internet purchases in Washington. Knowing your rights will ensure that you are protected from unfair and deceptive practices.

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