What are the consumer rights and obligations regarding the use of gift cards?
In the state of Washington, consumers have certain rights and obligations concerning the use of gift cards. Generally, consumers have the right to use their gift card however they see fit, and to receive the full benefit of their remaining balance if the card is lost or stolen. Furthermore, any unused balance is to be refunded in a timely manner. Consumers are also obligated to use the gift card responsibly and in accordance with the terms and conditions established by the issuer. This includes understanding the expiration date, any dormancy fees that may be associated with a gift card, spending limits, and any restrictions imposed on the card’s usage. Finally, it is important to be aware that Washington’s consumer laws do not protect against a card issuer’s decision to close or limit a gift card’s use, so consumers should exhaust their balance as soon as feasible to prevent the issuer from voiding the card. Additionally, consumers must be aware that certain gift cards may be exempt from specific regulations and laws, so it is important to consult the issuer’s terms and conditions for clarity before using the card.
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