Are there consumer protections for consumers with disabilities?

Yes, there are consumer protections for consumers with disabilities in Washington under the Washington Law Against Discrimination (WLAD). This law prohibits discrimination based on the disability of a person in any area of public life, including in the buying and selling of goods or services. The WLAD also gives people with disabilities the right to use places of public accommodation, such as businesses and stores, just like anyone else. Businesses must also provide services and make reasonable adjustments to make their services available to people with disabilities. This includes making physical changes such as providing ramps, Braille signs, or elevators. It also requires changes to the way an organization provides services, such as providing staff assistance or allowing for more time to complete a transaction. Additionally, the Washington Consumer Protection Act (CPA) protects consumers with disabilities. It requires businesses to provide clear information about their goods and services, including information about any hidden fees or additional charges. Businesses must also provide goods or services in a non-discriminatory manner, including allowing people with disabilities to use their services and products. It is important that business owners are aware of their responsibilities under the WLAD and the CPA in order to ensure that people with disabilities are able to access their goods and services on a fair and equal basis. As consumers, people with disabilities should seek legal advice if they feel they have experienced discrimination when trying to access goods or services.

Are there consumer protections for consumers with disabilities?

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