What consumer rights do I have when it comes to prepaid cards?

In Washington, you have certain consumer rights when it comes to prepaid cards. First, prepaid cards must be disclosed in clear and conspicuous language, which means the information must be written in plain language and in a place that you can easily see it. The disclosure must include the card’s fees and expiration date. Second, prepaid card account holders have the right to dispute a transaction and have it corrected by the issuer of the card. If you believe that a transaction was inaccurate or unauthorized, you can contact the issuer and dispute the transaction. The issuer must investigate the dispute and provide a response within 30 days. If the issuer agrees that the transaction was inaccurate, unauthorized, or otherwise incorrect, the issuer must issue a full refund. Third, prepaid cardholders have the right to receive a permanent receipt for each transaction, either a printed receipt or an electronic receipt. This allows cardholders to track purchases and to verify the accuracy of charges. Finally, the issuer of the prepaid card must provide access to the cardholder’s account balance, fees and transaction records. This allows cardholders to keep track of their spending and fees they are paying. Overall, these are the consumer rights that you have when it comes to prepaid cards in Washington. It is important to remember that you can always dispute a transaction if you feel that it was unauthorized or incorrect. It is also important to make sure that you are aware of all fees associated with the card and that you are tracking your purchases and fees so that you have a record of your spending.

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What consumer rights do I have when it comes to prepaid cards?

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