What consumer protections exist for consumers of streaming music services?

In Washington, consumers of streaming music services have many consumer protections. Washington consumer protection laws help to ensure that consumers are treated fairly when they purchase music services. The first consumer protection is a clear distinction between free music services and paid subscriptions. Consumers must be able to easily identify which services are free and which require payment. Free services should not mislead consumers by requiring purchase before use. The second consumer protection is a clear disclosure of fees associated with the service. Consumers should be able to find out what fees are associated with the service and what services come with each package. This can be found in the Terms of Service section of the website. The third consumer protection is a clear cancellation policy. Consumers must know how to stop or cancel their subscription and must be able to access this information from the service providers. Consumers should not be charged without their knowledge or consent. Finally, consumers of streaming music services must be protected from deceptive marketing practices. Consumers should be able to trust that any ads or promotions for services are not misleading or deceptive. This includes false or misleading statements about the quality of the service, price, or content. These consumer protections are designed to ensure that consumers of streaming music services in Washington are treated fairly and with respect. Consumers should be able to trust that they understand what they are buying and that they are not being deceived by deceptive promotional practices.

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