What legislation governs the sale of goods?
In California, the primary legislation governing the sale of goods is the Song-Beverly Consumer Warranty Act, commonly known as the Consumer Legal Remedies Act (CLRA). This law was enacted in 1970 to ensure that all consumers in California are provided with fair, clear, and honest information when making purchase decisions. The Act also provides important legal remedies for products that are not as advertised or do not meet a consumer’s expectations. Under the Act, sellers must provide consumers with certain disclosures, including, but not limited to, warranties, refunds, and other types of customer service. Additionally, the Act requires that any seller of goods provide the consumer with written notices detailing the terms and conditions of the sale, any warranties (both manufacturer and seller-provided), refund and return policies, and other specifics related to the sale. Furthermore, the Act requires that the consumer be notified of any changes or alterations to these policies before any purchase is completed. The CLRA also prohibits certain unfair methods of selling, such as false or deceptive advertising, and provides consumers with protection from fraudulent or unfair sales practices, such as bait-and-switch. Additionally, the Act provides consumers with a private right of action, allowing them to seek damages and other remedies for any wrongdoings by the seller. Overall, the Consumer Legal Remedies Act provides consumer protection for purchasers of goods in California, ensuring that they are provided with accurate information and fair legal remedies if their purchases do not meet their expectations.
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