What is the process for filing a complaint with the condo association?

Filing a complaint with your condo association in Texas is an important step that every unit owner should take if they have a grievance. The Texas Condominium Act lays out the process for filing complaints with a condo association. The first step is to make sure that your condo association is aware of the issue. You should contact the association by submitting a letter detailing your complaint in writing. Include in the letter any relevant documents, such as proof of payment, copies of correspondence, photos, and other evidence that you may have. Be sure to keep a copy of the letter for your own records. The next step is to contact your association’s board of directors. It’s important to make sure that the board is aware of the grievance and that they are taking it seriously. Your association’s board of directors should be able to provide more information about the complaint and offer guidance on how to resolve the issue. If the issue cannot be resolved through communication between the board of directors and the unit owner, the unit owner can file a formal complaint with the Texas Real Estate Commission. To do this, you need to fill out a formal complaint form and submit it to the commission. After submitting the form, the commission will investigate the complaint and determine if any action should be taken. The process of filing a complaint with a condo association in Texas is not complicated, but it’s important to understand the steps involved to ensure that your grievance is taken seriously and that it receives the attention it deserves.

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What is the process for filing a complaint with the condo association?

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