Can creditors threaten or harass a debtor in order to collect a debt?
No, creditors cannot threaten or harass a debtor in order to collect a debt in California. It is illegal for a creditor to use unfair collection practices. Under the California Fair Debt Collection Practices Act, creditors are legally prohibited from using abusive, unfair, or deceptive practices to collect a debt. Examples of prohibited practices include threatening to take legal action that is not permitted by law, harassing a consumer through repeated phone calls, or using language that is threatening, abusive, profane, or otherwise inappropriate. Furthermore, creditors are prohibited from contacting a consumer at any odd hours, as well as from contacting neighbors, co-workers, or family members regarding the debt. When faced with debt collection behavior that seems excessive or inappropriate, a debtor can file a complaint with the California Department of Consumer Affairs or with the Federal Trade Commission to seek resolution. Additionally, a consumer may have legal options to stop the creditor from continuing with such practices. If a creditor uses unfair tactics, the consumer may be able to sue them for damages. In summary, creditors are legally prohibited from using threatening or harassing behavior towards a debtor. If faced with such tactics, a consumer should take action against the creditor and reach out to an attorney for help.
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