What is my consumer rights regarding credit reports and credit scores?

In Florida, your consumer rights regarding credit reports and credit scores are protected under the Fair Credit Reporting Act (FCRA). The FCRA requires the 3 major credit bureaus – Experian, TransUnion, and Equifax – to provide you with accurate and complete information about your credit history. You have the right to request a free copy of your credit report from each of the 3 bureaus once every 12 months. You also have the right to dispute any information that is inaccurate or incomplete. When it comes to credit scores, the Fair Credit Reporting Act provides protection for consumers by: • Requiring credit bureaus to take reasonable steps to ensure that any information they report is accurate. • Allowing consumers to get a copy of their credit score if it’s used to deny them credit or set unfavorable terms. • Allowing consumers to dispute the accuracy of their credit score. • Prohibiting employers from using credit scores as part of their hiring decisions. If a credit bureau or other organization violates the FCRA and causes you damage, you may be able to seek legal action, including filing a lawsuit and collecting damages. Credit repair law in Florida also protects consumers from deceptive credit repair practices. It requires credit repair companies to provide consumers with a written contract before they start work and to give consumers an opportunity to cancel their subscription. In addition, the law requires credit repair companies to provide consumers with written notification that they can dispute their own credit reports for free. It also prohibits them from charging consumers upfront for services and requires them to explain the terms of their service.

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