What is “consumer expectation” in a product liability case?

In a product liability case, consumer expectation is a legal principle that can be helpful to plaintiffs who are claiming damages due to harm caused by a product. When a consumer buys a product, they expect that it will work as intended and that it will not harm them or anyone else. If the product fails to meet the consumer’s expectations, then the manufacturer or seller may be held liable. For example, if a consumer buys a toy that is marketed as age-appropriate for a 10 year old, the consumer expects that it is safe for 10 year olds to use. If the toy harms the child due to an error in its design or manufacturing, then the manufacturer or seller may be held liable for any injuries or damages that result. In the state of Utah, product liability cases are governed by the Dangerous Products Law. This law outlines the consumer expectations for certain types of products and the process for filing a claim against the manufacturer or seller. It also provides for damages if the plaintiff is successful in their claim. Consumers should be aware of their rights and understand the principles of consumer expectation in order to protect themselves from any potential harm caused by a defective product.

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What is “consumer expectation” in a product liability case?

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