How do I file an ADA complaint?

Filing a complaint under the Americans with Disabilities Act (ADA) in Maryland is a straightforward process, though the exact details may vary depending on the nature of the complaint. First, contact the United States Department of Justice (DOJ) to find out how to initiate proceedings. Be sure to provide as much detail as possible about your complaint, such as any pertinent dates, the nature of the disability, and the name of the party or entity responsible for the violation. After submitting the complaint, the DOJ will inspect the facts and determine if a civil action should be taken against the responsible party. Your claim may be investigated further and a letter of determination may be sent to the accused. The accused will then have a certain amount of time to settle the complaint before any further measures are taken. If the problem is not resolved by the accused, the DOJ will then refer the case to the Equal Employment Opportunity Commission (EEOC). The EEOC will investigate the claim and offer a resolution to the case. If the proposed resolution is not accepted, the EEOC can file a lawsuit, typically on behalf of the complainant, against the accused in a state or federal court. If the case proceeds to court, a judge will hear both sides of the case and the court may order class action remedies, as applicable. The court may also award compensatory damages if appropriate. In any case, filing an ADA complaint is a serious matter and should not be taken lightly. It should only be pursued by those with a good understanding of the law and its procedures.

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