Are businesses required to make reasonable modifications to their facilities to accommodate disabled customers?

Yes, businesses in Hawaii are required to make reasonable modifications to their facilities to accommodate disabled customers. This is outlined in Hawaii’s disability laws. The Americans with Disabilities Act (ADA) is a federal law that prohibits discrimination against people with disabilities. This law applies to all businesses, government entities, and employers in the U.S., including those located in Hawaii. Under the ADA, businesses must provide reasonable modifications to their facilities, such as providing accessible entrances, parking spaces, and restrooms, and removing physical barriers that would prevent access by disabled customers. In addition, businesses must also provide disabled customers with the same services, benefits, and privileges that are available to all other customers. Under the ADA, businesses may be required to make modifications to their facilities if the modifications are necessary to ensure the full and equal enjoyment of the goods or services provided. Some common reasonable modifications include providing wheelchair ramps or elevators, lowering shelves and counters, or providing written materials in larger print. Businesses should also make sure that the disabled customer has the same access to all services as non-disabled customers. It is important for businesses to understand their legal obligations under the ADA to ensure that they are providing reasonable modifications to their facilities to accommodate disabled customers. Failure to comply with disability law can result in legal action.

Are businesses required to make reasonable modifications to their facilities to accommodate disabled customers?

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