What should I do if I think a product is defective?

If you think a product is defective, you should contact the seller or manufacturer as soon as possible. In New York, there are laws in place that protect consumers from products that are defective. Accordingly, you may be able to receive a refund, repair, or replacement. If you bought the product in a brick-and-mortar store, you should return it to the store and explain why you think the product is defective. Stores may have a return policy in place that allows you to exchange the product or receive a refund. If you bought the product online, you should contact the seller to explain why the product is defective. Depending on the seller’s return policy, you may be able to receive a refund, exchange, or repair. New York’s defective products law also applies to products sold on a manufacturer’s website. The manufacturer has to repair or replace any defective products that they have sold or provide a refund. Consumers in New York are further protected by the state’s implied warranty law. This law states that all products must be fit for the purpose for which they were intended. If the product fails to meet this criteria, the manufacturer can be held liable for any damages. If you have been injured by a defective product, you may be entitled to compensation. You should speak to an experienced lawyer to assess your legal options.

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What should I do if I think a product is defective?

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