What laws govern consumer-to-business online transactions?

In the Commonwealth of Virginia, consumer-to-business online transactions are governed by the same laws as transactions conducted in person. For example, Virginia laws require businesses to adhere to certain consumer protection measures. This includes a duty to act in good faith, provide accurate product descriptions, and honor any warranties associated with their goods or services. Businesses must also comply with the Virginia Consumer Protection Act, which prohibits certain unfair or deceptive acts or practices, such as false advertising. Unlawful practices include misrepresenting the quality, source, or origin of goods or services, engaging in false or misleading labeling, and engaging in false or misleading advertising. The Virginia Electronic Commerce Act also applies to consumer-to-business online transactions. This law provides basic consumer protections and creates regulations around contract formation and performance. For example, it requires businesses to disclose certain information to consumers, including the costs of goods or services, information on payment and delivery, and the right to cancel a transaction. It also imposes certain restrictions on contracts and requires businesses to provide notification of any changes to the transaction. In addition to these laws, businesses conducting online transactions must still comply with any other applicable Virginia laws, including those related to taxation and data security. As such, businesses must make sure that they are aware of and complying with all applicable laws when conducting online transactions.

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What laws govern consumer-to-business online transactions?

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