What is consumer protection law and how does it apply to e-commerce businesses?

Consumer protection law is a set of laws and regulations that are designed to protect consumers from deceptive or unfair business practices. In Washington, consumer protection law covers goods and services purchased or used by consumers, and it covers both online and brick-and-mortar businesses. When it comes to e-commerce businesses, consumer protection law applies in several ways. For example, online retailers are required to clearly post pricing and payment options, shipping and return policies, and other important information. In addition, online businesses must provide customers with secure payment options and take steps to protect their customers’ confidential information. When an e-commerce business fails to follow consumer protection laws, the consumer may be able to take action against the business, such as filing a complaint with the Department of Consumer Protection or seeking legal or financial redress. Ultimately, consumer protection law helps ensure that consumers are able to shop online with confidence and trust that their information will be protected.

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What is consumer protection law and how does it apply to e-commerce businesses?

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