What are the laws that govern advertising, endorsements and reviews in e-commerce?
In Florida, e-commerce businesses must adhere to the Federal Trade Commission (FTC) Endorsement Guides when advertising, making endorsements, or posting reviews online. These guidelines require that material connections between the endorser and the seller of the product or service must be disclosed. This applies to family relationships, monetary payment, free gifts, or any other type of benefit that could influence the review or endorsement. For example, if an online retailer pays a famous celebrity to endorse a product or posts reviews that the business itself has written, the retailer must clearly state that the celebrity or retailer wrote the review or endorsement. This helps ensure that all customers are getting accurate information and are not being misled. Additionally, online retailers in Florida must comply with state deceptive and unfair trade practices laws. This means that the business cannot make false or misleading claims about its product or services. When retailers advertise or make endorsements, they are legally responsible for the accuracy of their statements. Finally, Florida businesses must also comply with the FTC guidelines for disclosing any material connections between the endorser and the seller. If any person, group, or business is receiving money or anything else of value in exchange for an endorsement, this must be clearly disclosed on the website or in any advertising materials. In conclusion, before advertising, endorsements, or reviews in e-commerce, retailers must ensure they are complying with all applicable laws and FTC guidelines in Florida.
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