What happens if I disagree with the value of my claim determined by my insurance company?
If you disagree with the value of your claim determined by your insurance company, you have the right to dispute the amount in Pennsylvania. You can do this by asking your insurance adjuster to provide a copy of the proof of loss statement. This is a document completed by the insurance adjuster that outlines and calculates the cost of the claim. This document will help both parties come to an agreement on the appropriate amount of the claim. If these negotiations fail to resolve the dispute, you have the legal right to submit a complaint with the Pennsylvania Insurance Department. You will need to provide the insurance adjuster’s name, the policy number and information relating to the claim. The Insurance Department will contact the insurance company and attempt to resolve the dispute. If further negotiations fail, you have the right to file a lawsuit against the insurance company in a Pennsylvania court of law. In the court of law, you will be able to present evidence and testimony to prove your case. You will also be able to discuss the evidence presented by the insurance company. The court will ultimately decide on the amount of the claim and you should be prepared for this. Finally, it is important to note that in Pennsylvania, you have the right to sue for bad faith practices. This means that if the insurance company denies or delays your claim without a reasonable cause, or fails to make a fair settlement offer, you can sue for damages.
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