What are my rights when making an insurance claim?

When making an insurance claim in Arizona, you have certain rights that are protected by law. These rights are designed to ensure that your claim is reviewed fairly and that you are treated fairly by your insurance company. First, you have the right to receive timely responses from your insurance company about your claim. If your claim is denied, your insurer must provide you with a written explanation that details the reason why, and you have the right to appeal the decision. Second, you may not be pressured into providing information that is not relevant to your claim. Your insurer cannot require you to sign any documents that waive your right to receive payments or deny your claim, and your insurer cannot require you to answer any questions that are not related to your claim. Third, your insurer must provide a reasonable settlement offer within a reasonable amount of time after you have filed your claim. This offer should cover the damage that was done to your property as well as any additional expenses that you have incurred. Finally, you have the right to have your claim handled in a fair and just manner. Your insurer must investigate your claim in a thorough and timely manner, and any disagreement you may have with them should be resolved in accordance with Arizona insurance laws. You also have the right to contact an attorney who specializes in insurance law if you feel that your insurer is not following the law.

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What are my rights when making an insurance claim?

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