What is an opportunity to repair a claim?

An opportunity to repair a claim in Washington state is when an insurance company makes a mistake that affects an insured’s ability to get a fair and complete settlement. A repair opportunity means that the insurer has mistaken an insured’s right to bring a claim and must correct the mistake in order to avoid legal liability. The repair of a claim can take many forms, such as providing a full and fair settlement, informing an insured of their rights, or providing additional coverage. In Washington state, insurance companies are required to make a good faith effort to repair any potential claims, meaning they must investigate any potential issues and make a sincere attempt to resolve any issues that arise. A repair opportunity is an important part of an insurance company’s responsibility to its policyholders and a way of protecting the policyholder’s rights. If an insurance company does not make a good faith effort to repair an insured’s claim, the policyholder may be entitled to bring a legal action against the insurer for damages.

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