What should I do if I don’t agree with an insurance adjuster’s decision?

If you disagree with an insurance adjuster’s decision in North Carolina, you should first reach out to the adjuster for clarification and a further explanation of the decision. If you remain unsatisfied, you can file a complaint with the North Carolina Department of Insurance. This should be done in writing and include a full description of why you disagree with the adjuster’s decision. The Department of Insurance will review the complaint, and they may contact the adjuster or insurer for additional information or documentation. They may even contact you for additional information as well. If the Department of Insurance finds that the insurance company has acted in bad faith or has failed to adhere to their contractual obligations, they will investigate the company further. Depending on the case, the Department of Insurance may order the company to pay any unpaid benefits or may even assign a mediator to facilitate a settlement agreement. You should also consider speaking to an experienced attorney to discuss your legal options. An attorney knowledgeable in insurance claims law in North Carolina can evaluate your case and help you evaluate the best course of action. If the insurer has acted in bad faith, an attorney can help you pursue damages in court.

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What should I do if I don’t agree with an insurance adjuster’s decision?

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