How do I file a complaint against my insurance company?

If you believe your insurance company is not abiding by the terms of your policy, you may wish to file a complaint against them. The Maryland Insurance Administration (MIA) accepts and reviews complaints from consumers who are unhappy with the actions of their insurance companies in the state. To file a complaint, you can go online to the MIA website and fill out the Consumer Complaint Form. This form will ask for information about your insurance policy, the company you are filing a complaint against, and the details of your complaint. Once you have completed the form, you can submit it. The MIA will review your complaint and contact you to discuss any additional information they may need. After they have collected all the necessary information, the MIA will investigate the issue and make a determination as to whether the company has violated any laws or regulations. If the MIA finds that the company has not acted properly, they can impose sanctions and penalties, including ordering the company to change its practices, restoring your benefits, or refunding your premium. If the MIA cannot resolve your dispute, you can file a civil lawsuit against the company in a Maryland court. To do so, you should contact an attorney who can advise you on the best way to proceed with your case. Ultimately, if you feel your insurance company is not following the terms of your policy, filing a complaint with the MIA can help you receive justice and make sure your rights are protected.

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