What rights do insurance policyholders have?

In Maryland, insurance policyholders have the right to be treated fairly, honestly, and promptly. This means that their insurance company should not take unreasonable advantage of them, should be truthful in all communications, and adhere to any deadlines established in the policy. Policyholders also have the right to receive a copy of their policy, to receive a response to any questions or complaints they have within a reasonable period of time, and to dispute any charges they believe to be inaccurate. Policyholders can also expect their insurance company to provide them with all necessary information that’s needed to evaluate any claim they make. This includes providing all documents, records, and other materials in a timely manner. Finally, insurance policyholders have the right to be informed of any changes that their insurance company makes to the policy, as well as to appeal any decision made by the insurance company. This includes a right to appeal a denial of a claim, or a claim that the insurance company believes is fraudulent. These rights are established by the Maryland Insurance Code, which outlines the laws and regulations governing the insurance industry in the state. It’s important for insurance policyholders to read and understand the terms and conditions of their policy, so they can be aware of their rights when dealing with their insurance company.

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What rights do insurance policyholders have?

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