What should I do if a patron becomes overly intoxicated at my property?

If a patron becomes overly intoxicated at your property in Virginia, you need to take immediate action to prevent them from further harming themselves or others. It is important to note that Virginia liquor liability law holds property owners and operators responsible for the actions of their patrons, so it is important to take steps to avoid liability for the consumption of alcohol on your premises. The first step you should take is to contact local law enforcement officers. Do not attempt to handle the situation on your own, as you could face legal action if you do not properly handle the issue. Once law enforcement arrives, you should inform them of the situation and provide them with any helpful information that you have. The next step you should take is to assist the overly intoxicated patron. As the operator of the property, you have a responsibility to ensure the safety of your patrons. Depending on the severity of the patron’s level of intoxication, you may need to call an ambulance or 911 for medical assistance. You should provide the patron with a safe place to rest or transport them to a safe place. Finally, you should take steps to prevent similar situations from occurring in the future. Review and update your policies and procedures, as well as the training for your staff to ensure that they are aware of the risks associated with over-serving patrons. You should also implement measures such as ID checks or limiting drink sizes to ensure that your patrons are not drinking excessively.

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