What are the legal obligations of a landlord when dealing with a tenant’s complaint?

In Missouri, a landlord has several legal obligations when dealing with a tenant’s complaint. First and foremost, the landlord must treat the tenant with respect and not act in a way that discriminates against the tenant in any way. Additionally, if the tenant has a complaint, the landlord must take reasonable steps to address it, such as making necessary repairs or addressing any other issues that the tenant has raised. The landlord must also abide by all laws that apply to the rental agreement. This includes making sure the property is in safe and habitable condition, adhering to local housing codes and regulations, taking necessary steps to protect the tenant’s security deposit, and following required eviction proceedings. A landlord must also comply with the provisions of the lease agreement, which may include but is not limited to; making required repairs or addressing violations reported by the tenant. Additionally, a landlord must provide reasonable notice to the tenant when entering the property for repairs or other activity related to the tenancy. The landlord should also communicate openly and promptly with the tenant when addressing any complaints that the tenant may have. Finally, the landlord is required to return any security deposit to the tenant within 30 days of the tenancy ending, as long as the tenant has fulfilled all the terms of the agreement.

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What are the legal obligations of a landlord when dealing with a tenant’s complaint?

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