What is the role of an ombudsman in nursing home abuse cases?

An ombudsman is an independent person who advocates on behalf of the rights of the elderly, such as in nursing home abuse cases. In Minnesota, the Office of Ombudsman for Long-Term Care acts as an independent advocate for residents of nursing homes, residential care facilities, and other long-term care facilities. The ombudsman’s main role is to protect and promote the health, safety, welfare, rights, and dignity of the residents. The ombudsman investigates complaints of abuse and neglect from residents or their families, as well as violations of laws and regulations. The ombudsman can access residents’ care and medical records, and they can interview residents, family members, and other witnesses. The ombudsman also provides resources and support to help ensure the safety and well-being of residents. If a resident or their representative believes that a nursing home or other facility is engaging in abusive or neglectful practices, they may contact the ombudsman and request an investigation. The ombudsman will then initiate an investigation, gather evidence, and make a recommendation to the facility, the resident, and/or their representative. If the ombudsman finds that abuse has occurred, they will work to find a solution and take appropriate action, such as filing a lawsuit or contacting the authorities. The ombudsman’s role is to protect and promote the rights and dignity of residents in long-term care facilities. They are an important resource for those who have been victims of nursing home abuse or neglect.

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What is the role of an ombudsman in nursing home abuse cases?

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