How do I file a complaint with a nursing home ombudsman?

If you believe a nursing home in California is violating a resident’s rights, filing a complaint with the nursing home ombudsman is the best way to take action. The nursing home ombudsman is an independent individual who acts as a mediator between the facility and the resident. The first step is to contact your local long-term care ombudsman. You can do this by calling the toll-free number for the California Long-Term Care Ombudsman Program or by visiting the program’s website. Once you have contacted the local ombudsman, they will provide you with information on how to file a complaint. Depending on the situation, you may need to fill out a written form or provide verbal information. The ombudsman will then investigate the complaint and work to resolve the issue. A few tips to keep in mind when filing a complaint include: providing as much detail as possible, keeping a record of any conversations you have with the ombudsman, and maintaining a positive attitude when discussing the issue. The ombudsman will take the necessary steps to ensure that the nursing home is complying with California state and federal laws and regulations. Once the investigation is complete, the ombudsman may take any number of actions, such as making recommendations to the facility, trying to mediate a solution, or submitting a report to the proper authorities.

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How do I file a complaint with a nursing home ombudsman?

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