What should I do if a nursing home is not providing the care my loved one needs?

If your loved one is not receiving the care they need in a California nursing home, it is important to take action as soon as possible. The first step is to talk to the nursing home staff and make sure they are aware of your concerns. If the staff does not take your complaint seriously or does not provide an effective response, you can contact the California Department of Public Health (CDPH). CDPH oversees state nursing homes, investigates complaints, and provides oversight to ensure quality care. You should also consider consulting an attorney. A lawyer can help you file a formal complaint with the appropriate agency and pursue potential legal remedies. In California, nursing home residents and their families can also seek civil remedies to recover money damages. Ultimately, you should take whatever action is necessary to ensure your loved one is receiving the care they need. If a nursing home is not providing the necessary care, you could look into moving them to a different facility. You have the right to select any facility that is licensed and approved by the CDPH.

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