What is the role of the state department of health in cases of nursing home abuse?

The North Carolina Department of Health plays a critical role in protecting nursing home residents from abuse and neglect. The Department is responsible for licensing and monitoring nursing homes to ensure they meet state and federal regulations and provide quality care. The Department also investigates complaints of abuse and neglect and works with other state and local agencies to ensure that perpetrators of abuse and neglect are brought to justice. Furthermore, the Department of Health collaborates with the Office of the Long-Term Care Ombudsman to address and investigate complaints of abuse and neglect of nursing home residents. The Ombudsman advocates on behalf of residents of long-term care facilities to ensure they receive quality care and their rights are protected. Together, the Department of Health and the Long-Term Care Ombudsman investigate complaints and can take corrective action when necessary. The North Carolina Department of Health also provides resources to nursing home residents, family members, and caregivers to help them recognize, report, and prevent nursing home abuse. The Department publishes educational materials, including guidebooks and information sheets, to help residents, families, and caregivers understand their rights and the process of reporting abuse and neglect. They also provide information about available resources and support groups that can help with reporting and recovery.

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