How should businesses respond to subject access requests?

Businesses in Maryland must respond to subject access requests in accordance with the Maryland Personal Information Protection Act (PIPA). Under this law, individuals have the right to request access to their personal information held by a business. When a subject access request is received, businesses must provide the individual with a copy of their personal information. The business must provide this information in a timely manner and must not charge a fee for the request. When responding to a subject access request, businesses must take reasonable steps to verify the identity of the individual making the request. Businesses must also provide the individual with the information in a format that they can readily understand. The business must comply with the request by providing the individual with a copy of their personal information within a reasonable amount of time, not exceeding 30 days. Finally, businesses must keep records of subject access requests that they receive. This includes records of the request, the response, the time it took to provide the response, what was provided, and any other processes involved in the response. Keeping records of subject access requests helps businesses to stay compliant with the PIPA and other privacy laws.

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How should businesses respond to subject access requests?

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