What is the process for filing a complaint against a real estate agent?

To file a complaint against a real estate agent in Delaware, you must contact the Delaware Real Estate Commission. The Commission is the state agency that is responsible for regulating real estate agents in Delaware. The first step in filing a complaint is to submit a letter of complaint to the Commission. This letter should include the name and contact information for the real estate agent you are complaining about, as well as details about the incident that prompted the complaint. After submitting the letter, you should receive a response from the Commission within 14 days. The next step is to attend an informal hearing. This is a meeting between the complainant and the real estate agent to discuss the complaint and come to an agreement if possible. If an agreement is not reached, the Commission will then set a date for a formal hearing. At this hearing, the Commission will make a decision based on the evidence presented. If the Commission decides that the real estate agent acted unethically or illegally, they can impose penalties such as fines, suspensions, or revoking of licenses. If the Commission decides that the complaint was not warranted, they may dismiss the case and no further action will be taken.

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