What is the process for filing a complaint against a real estate agent?

In South Carolina, the process for filing a complaint against a real estate agent is relatively straightforward. The first step is to fill out a complaint form, which can be downloaded from the South Carolina Real Estate Commission (SCREC) website. The form should include all relevant information about the complaint, including the agent’s name, license number, and the nature of the complaint. Once the complaint form is completed, it should be sent to the SCREC. The SCREC will then review the complaint and determine if there is enough evidence to initiate an investigation. If the SCREC finds that the complaint is valid, they will open a case and assign a staff member to investigate the complaint. The staff member assigned to the complaint will then contact the real estate agent and provide details about the complaint. The agent has the right to respond to the complaint in writing. They can also request an in-person hearing if they feel that the complaint is without merit. Once the staff member has completed their investigation, they will issue a report to the SCREC. The SCREC will then decide on an appropriate course of action, which can range from a reprimand or warning to revoking the agent’s license. The SCREC will notify the complainant of the outcome of the investigation.

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