What is the FINRA dispute resolution process?

The FINRA Dispute Resolution Process is a process that helps resolve disputes between investors and broker-dealers in California. This process is administered by the Financial Industry Regulatory Authority (FINRA). In California, disputes are adjudicated by FINRA’s Dispute Resolution staff and arbitrators who have been appointed to handle such disputes. The first step of the process is for both parties to file a Statement of Claim with FINRA. This outlines the dispute and must be completed by a certain date. Once the Statement of Claim is received, FINRA sets a date for a mediation session. This is an opportunity for both parties to discuss the dispute and negotiate a settlement agreement. If the parties are unable to come to an agreement, the case proceeds to arbitration. During arbitration, both sides present their case before a panel of arbitrators. The arbitrators hear both sides of the argument and make a decision based on the evidence presented. After the arbitration hearing, the panel will make a final decision, which is binding and cannot be overturned. The FINRA dispute resolution process helps ensure that investors receive fair and equitable decisions in disputes with broker-dealers in California. This process helps to ensure that investors’ rights are upheld, and it provides a way for parties to resolve disputes without having to go to court.

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