What are the responsibilities of a public utility?

Public utility companies in Arkansas are required to provide services to the public in a safe and reliable manner. This means they are responsible for providing customers with electricity, gas, heat, water, and telecommunications services. Public utility companies must also adhere to the rules and regulations set by the Arkansas Public Service Commission (APSC). The APSC is responsible for making sure public utilities act in the best interest of consumers and adhere to all applicable laws and regulations. Public utility companies must also comply with safety and environmental regulations. They must ensure that their service to customers is efficient and reliable, and that their infrastructure is safe and secure. They are also responsible for ensuring that all facilities are in compliance with applicable state safety and environmental standards. Public utility companies must also make sure that their services are accessible to those who are physically or financially unable to use them. This means that public utility companies must provide reasonable access to their services for those who would otherwise not be able to use them. In addition, public utility companies must also provide customers with accurate and up-to-date information regarding their services and rates. They must also respond promptly and effectively to customer inquiries and complaints. Finally, public utility companies are responsible for maintaining quality customer service and providing customer satisfaction.

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What are the responsibilities of a public utility?

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