What are the responsibilities of a public utility?

Public utilities are companies that provide essential services to citizens. In Washington, public utilities are regulated by both state and federal law. Public utilities are responsible for providing safe and reliable energy, water, and telecommunication services to customers. Public utilities must also make sure to provide quality services and products at an affordable rate. They need to ensure that their services and products meet the standards set by state and federal government regulations. Additionally, public utilities must provide reliable customer service and handle customer complaints in a timely manner. Public utilities are also obligated to respect the environment and promote sustainable practices in their production and delivery of services. This includes making sure to conserve resources, reduce pollution, and practice other eco-friendly approaches. Finally, public utilities are held accountable for their actions and must adhere to the terms of the agreement they have with the government. This includes providing accurate reports and financial information to the regulatory bodies and being transparent about their activities and performance.

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