What are the rights and responsibilities of public utility customers in relation to smart meters?

In Florida, public utility customers have certain rights and responsibilities related to smart meters. Smart meters are used by public utilities to measure and track energy usage, often on an hourly basis. As a public utility customer, you have the right to know what type of smart meter is installed at your home or business, and you can request information about the device from the utility. Customers also have the right to opt-out of having a smart meter installed if desired. An important responsibility of public utility customers is to ensure that their smart meters are functioning properly and are not tampered with. Tampering with a smart meter may prevent it from accurately measuring energy usage and can lead to additional costs or penalties. It is the customer’s responsibility to promptly report any suspicious activity or tampering to the utility. Public utility customers are also responsible for ensuring that their energy usage readings are accurate. If you feel that a reading is inaccurate, you can contact the utility to request an audit of your meter to verify the accuracy of the data. In summary, public utility customers in Florida have the right to request information about their smart meters and to opt-out of having one installed. They have the responsibility to ensure that their smart meters are functioning properly and not being tampered with and to report any suspicious activity. Customers are also responsible for verifying that their energy usage readings are accurate.

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What are the rights and responsibilities of public utility customers in relation to smart meters?

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