What are the rights and responsibilities of public utility customers in relation to smart meters?

In South Carolina, public utility customers have certain rights and responsibilities related to smart meters. Smart meters are digital devices that measure and record electricity usage. They can send data to the public utility company, allowing the company to bill customers for their actual electricity consumption. Public utility customers have the right to know what type of meter is installed, and to be informed of any changes in metering technology or equipment. Customers are also entitled to receive accurate and timely billing information, and to have their electricity usage data kept confidential. Customers have the responsibility to ensure that their smart meter is in good working order. If a customer notices that their meter is not functioning correctly, they should report the issue to their public utility company. Additionally, customers must pay their bills in full and on time, including any fees due to their public utility company. Overall, public utility customers in South Carolina have the right to reliable and accurate electricity services, and the responsibility to properly maintain and use their smart meter. Understanding these rights and responsibilities allows customers to make informed decisions about their energy usage and to protect their interests.

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What are the rights and responsibilities of public utility customers in relation to smart meters?

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