What are the rights and responsibilities of public utility customers in relation to smart meters?

In Washington, customers of public utilities have rights and responsibilities in relation to smart meters. Smart meters are electronic devices that measure and record energy usage in a home or business. Smart meters provide customers with access to real-time energy data and enable customers to better manage energy usage. Customers of public utilities have the right to access and control their own energy data. This means that customers have the right to monitor and track their energy usage, as well as view and manage their energy bills. Customers can access their data through their utility’s online portal or through a third-party app. Customers of public utilities also have the responsibility to protect their energy data. This means that customers have the responsibility to properly secure their smart meters to prevent unauthorized access and use of their energy data. Customers should also update their energy data regularly to ensure accuracy. In Washington, customers of public utilities have the right to receive accurate bills based on their usage and have the right to appeal any billing disputes with the utility. Customers also have the responsibility to keep their contact information up to date with their utility and to pay their bills on time. Overall, in Washington, customers of public utilities have rights and responsibilities in relation to smart meters. Customers have the right to access and control their energy data, as well as receive accurate bills. Customers also have the responsibility to protect their energy data, keep their contact information up to date, and pay their bills on time.

What are the rights and responsibilities of public utility customers in relation to smart meters?

Related FAQs

Related Blog Posts