What are the legal requirements for utility companies in regards to disclosure?

In Georgia, utility companies must provide customers with disclosure regarding the services provided. This disclosure must include information such as the rates for service, payment terms, and any available discounts. Furthermore, the disclosure must include a description of the services provided and the customer’s rights and obligations as well as a written estimate of the costs the customer can expect or any applicable fees. In addition to providing disclosure, utility companies in Georgia must also use their best efforts to provide reliable and safe service. This means they are required to comply with safety and health requirements as well as adopt any reasonable rules and regulations to ensure the safe and efficient operation of their facilities. Lastly, any changes to the services or terms of service must be communicated to the customers in a timely manner. All these regulations are designed to ensure that customers are treated fairly and given accurate information so they can make informed decisions. Utility companies are responsible for providing customers with clear and truthful disclosure information and following the legal requirements for service.

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