What are the rights and responsibilities of public utility customers in regards to the supply of electricity?

Public utility customers in Arkansas have certain rights and responsibilities when it comes to the supply of electricity. The main right they have is the right to receive reliable and safe electricity. The utility must provide customers with uninterrupted power service, and must adhere to safety regulations. The utility must also work to quickly and efficiently remedy any electrical problems encountered by customers. Customers also have the right to be informed of any changes in rates or services that will affect them. They must also be informed of any changes in the standards of service they are to receive. The main responsibility of customers is to pay their utility bills on time. They must also comply with the applicable regulations and standards set out by the Arkansas Public Service Commission. Additionally, customers should ensure that their equipment is properly maintained and in good working order. This includes keeping electrical wiring safe and up to code, and notifying the utility if there are any issues. Finally, customers should report any complaints or concerns to the utility as soon as possible. This will help the utility address the issue in a timely manner. In summary, public utility customers in Arkansas have the right to receive reliable and safe electricity, be informed of changes, and have their complaints addressed in a timely manner. Their responsibility is to pay their electric bills on time and maintain their equipment properly.

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What are the rights and responsibilities of public utility customers in regards to the supply of electricity?

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