What are the rights and responsibilities of public utility customers in regards to the supply of electricity?

In Washington, public utility customers have rights and responsibilities in regards to the supply of electricity. Customers have the right to safe and reliable electric service and the ability to request an electric service provider that meets their needs. Customers should also receive accurate bills and timely payments for the services they receive. In addition, customers have the right to file a complaint if they are unsatisfied with the services they receive. Public utility customers also have certain responsibilities in regards to the supply of electricity. Customers must make sure that their electric service installations and wiring meet all safety requirements. Additionally, customers must pay all charges in a timely manner and maintain their electrical system and equipment in good working order. Lastly, customers need to follow all procedures and regulations outlined by their electrical service provider. By understanding their rights and responsibilities, public utility customers in Washington can ensure they are receiving quality electric service and are able to successfully manage their energy consumption and costs.

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