What are the legal requirements for utility companies when providing services?

In South Carolina, utilities companies are required to abide by laws and regulations laid out by the Public Service Commission (PSC). The PSC ensures that these companies provide safe and reliable service to their customers. Utilities companies must obtain a certificate of service from the PSC before they can begin providing services. This certificate is granted after a company demonstrates that it is capable of providing safe, adequate, and reliable service. The certificate also outlines the types of services the company can provide. Utilities companies must also follow the rules and regulations outlined by the PSC. These rules include, but are not limited to, providing timely service, notifying customers of any changes or problems with service in a timely manner, and notifying customers of any rate increases. Additionally, utility companies must maintain compliance with state and federal safety and environmental regulations. This includes ensuring that all equipment used is up to date and that all safety protocols are met. Finally, it is the responsibility of the utility company to keep their customers informed. This means providing clear and accurate billing information, as well as providing up to date information on any changes or issues with service. In South Carolina, these are the legal requirements for utility companies when providing services. Utilities companies must abide by these regulations in order to remain in compliance and continue to provide safe and reliable service to their customers.

What are the legal requirements for utility companies when providing services?

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