What are the legal requirements for utility companies when providing services?

Utility companies in South Dakota are subject to a wide array of legal requirements providing various services. All utility companies must obtain certification from the Public Utilities Commission (PUC). This certification grants authority to provide services in South Dakota and outlines the types of services that can be provided. The utility company must then adhere to any regulations set by the PUC that govern their activities. These regulations could include rules regarding how they bill customers, the rate at which they must charge customers, and any customer service standards they must maintain. The utility company must also follow all safety regulations when providing services. This includes using recommended safety standards and procedures, providing employee safety training, and filing annual safety reports with the PUC. Additionally, utility companies must meet certain customer service requirements, such as responding to and resolving customer complaints quickly and providing accurate and timely payment data. They must also follow all state and local laws when providing services. Finally, the utility must protect the environment when providing services. This includes installing necessary pollution control equipment and performing water and air tests in accordance with state and federal regulations. The utility company must also report all safety incidents and spills to the PUC and other local authorities. Overall, utility companies in South Dakota must follow strict legal requirements when providing services. These requirements help protect customers, the environment, and the utility company in order to ensure safe and reliable service.

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What are the legal requirements for utility companies when providing services?

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