What rights do aircraft passengers have?
In Texas, aircraft passengers have the right to be protected from physical harm and unnecessary inconvenience. Passengers must be treated with respect and have the right to expect courteous service from airline staff. In addition, aircraft passengers also have the right to be informed of their rights and what to do in the event of an emergency. Air travelers also have the right to expect a safe and reliable service; if the aircraft experiences technical difficulties or any other safety concern, the airline must ensure that the passengers are informed and that the situation is addressed promptly. Other important rights of aircraft passengers in Texas include the right to receive truthful information regarding the flight, the right to non-discriminatory treatment, the right to complain about any problems they may have encountered during their plane journey, and the right to seek assistance in the event of a flight delay or cancellation. Finally, aircraft passengers are entitled to compensation for any delays or cancellations of their flight due to an airline’s fault. This compensation may vary depending on whether the voyage was domestic or international, and on how long the delay was. Aircraft passengers may also be entitled to compensation for any denied boarding.
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