Can a debt collector call me on my work phone?

Yes, a debt collector can call you on your work phone. In Washington, the state has a Consumer Debt Defense Law that allows creditors and their debt collectors to contact you directly at work. The law states that collectors may contact you on your work phone, so long as the call is made during reasonable hours and does not interfere with your work. Additionally, the law states that debt collectors may contact you at work if they have reason to believe that you are not available at any other phone numbers listed. In this case, the collector would be allowed to contact you on your work phone. You may also be contacted on your work phone if you consent to the call. If you have previously provided a debt collector with your work phone number, consent can be assumed. It is important to know that, even if you are contacted on your work phone, debt collectors must still abide by the Fair Debt Collection Practices Act. This Act protects consumers against harassment and other unfair practices by debt collectors. Under the Act, debt collectors are prohibited from using profane or obscene language and they cannot call you at unreasonable hours. Overall, a debt collector can call you on your work phone in Washington, so long as they abide by the state’s Consumer Debt Defense Law and the Fair Debt Collection Practices Act.

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